Atelier957 will exchange or refund non-sale items received back to Atelier957 within 14 days of order date. All goods must be unworn and in perfect condition. Shoes will be accepted only if returned in their original, undamaged shoe box.
When issuing a return for a purchase that was made with both a store credit and a new charge, the store credit will first be applied to any exchanges, and then remaining balance refunded to your card. We are unable to hold items for exchange.
Please return goods to:
St. Paul, MN 55105
Your account will be credited, less any shipping costs, within 5 days of return receipt. You will be emailed a return confirmation at that time. In the case goods are not available for exchange, your card will be refunded. All refunds will be issued in the same form as original payment.
Clients are responsible for return shipping charges.
Please note that we do not accept liability for shipping loss or damage of returned goods
RETURNS ON SALE ITEMS
Sales items are eligible for store credit only. Sale items must be received back to Atelier957 within 14 days of order date, and follow the same qualifications as returns on non-sale items (detailed above).
Final sale items are not eligible for returns or refunds.
Atelier957 does not hold items for exchange.
ORDER CHANGES AND CANCELLATION
Atelier957 is not able to alter or cancel orders once they have been placed. Refused packages are subject to a restocking fee.
RETURNS ON SPECIAL ORDERS
All special orders and items made to order are non-refundable. A 50% deposit is required when placing a special order and is non-refundable.
Our focus is on cuts, silhouettes and fit; not sizes. We are meticulous about choosing pieces so women of all shapes, sizes, and personalities can feel comfortable and confident. Whether you consider yourself petite, curvy, round, tall, short-waisted, long-legged or anythings else, we would love to help you find clothing to make you comfortable and confident. It's what we do!
We carry lines from designers all over the world. As such, sizing is not standard. Guidance is included on individual item listings when appropriate.
A few notes:
- European to American sizes: 32=1; 34=2; 36=4; 38-6; 40=8; 42=10; 44=12; 46=14; 48=16; 50=18
- to American sizes: 0=XS; 1=S; 2=M; 3=L; 4=XL